Submit a Dispute

Have a problem with an order? Contact us first. Most issues are solved quickly.

1. Gather details

Your order number, the email used for the order, and photos if the item was damaged or incorrect.

2. Send your dispute

Email us with a short description of the problem.

3. We resolve it

We reply within 1 business day and aim to resolve it within 3 business days. Approved refunds reach your original payment method in 5-7 business days.

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